Help Desk Technician I - Morning Shift (6:45am - 3:15 pm); Tue-Sat
Red River
About this role
A NOC Service Desk Support Engineer provides technical support to customers and escalates issues to team members and field engineers. The role focuses on maintaining user uptime, resolving computing issues, and improving customer service through effective problem identification and resolution.
Skills
Qualifications
About Red River
redriver.comRed River is a leading provider of managed cybersecurity services, managed cloud solutions, IT infrastructure solutions and more.
Recent company news
GovCon WireRed River Expands Cyber Capabilities Through Invictus Acquisition
Dec 4, 2025
Washington TechnologyRed River acquires cyber specialist
Dec 3, 2025
citybizRed River Acquires Invictus
Dec 3, 2025
MSSP AlertRed River Acquires Invictus to Expand National Security Capabilities
Dec 4, 2025
Stock TitanShareholders at Red River Bancshares get 67% dividend bump
2 weeks ago
About Red River
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Red River.
Salary
$45k – $65k
per year