HELP DESK TECHNICIAN II
Carilion Clinic(1 month ago)
About this role
A Help Desk Technician II at Carilion Clinic provides advanced technical support to employees, serving as an escalation point for complex IT issues. The position is full-time, night-shift based at the Roanoke facility and supports clinical and administrative users. The role works with internal teams and vendors to maintain system availability and user productivity.
Required Skills
- Troubleshooting
- Active Directory
- Mobile Devices
- Windows
- MacOS
- Office 365
- LAN/WAN
- Ticketing
- Customer Service
- Mentoring
+2 more
Qualifications
- Associate Degree
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- Epic Proficiency
- Microsoft Certification
- HDI Help Desk Certification
- Continuing Education (15 hrs/yr)
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Carilion Clinic
Medical Assistant- Certified - Pulmonary & Sleep Medicine Clinic - FT
Carilion Clinic(16 days ago)
RN - PICC and Vascular Access - Carilion Children's
Carilion Clinic(16 days ago)
RN I - Carilion Children's - PICC and Vascular Access - Part time
Carilion Clinic(16 days ago)
VIRTUAL MONITOR TECHNICIAN II
Carilion Clinic(16 days ago)
Similar Jobs
Help Desk Technician II
General Dynamics Information Technology(16 days ago)
Senior Help Desk Analyst
TEKConn Services Inc.(1 year ago)
Help Desk Technical Support
Trimble(1 month ago)
Technician, IT Help Desk II
Packsize(1 month ago)
Help Desk Specialist V
General Dynamics Information Technology(16 days ago)
IT Service Desk Agent
Nordic Global(2 months ago)