General Dynamics Information Technology
The Help Desk Technician IV role at GDIT provides enterprise IT support by managing service requests through web queues and ticketing systems. This position involves troubleshooting technical issues, maintaining accurate documentation, and ensuring timely resolution of customer inquiries. The role requires strong communication skills to assist users and collaborate with internal and external support teams.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
General Dynamics wants to turn competitors into teammates
Dec 8, 2025