Help Desk Technician (Tier 1)
Nebius(2 months ago)
About this role
A Tier 1 Help Desk Technician at Nebius is an on-site IT team member based in Amsterdam who helps ensure employees can effectively use company IT systems and services. The role sits within the Information Technology organization of a growing AI cloud infrastructure company and requires a customer-focused, technically capable professional. It is a hands-on position that emphasizes collaboration, documentation, and supporting the overall reliability of IT operations.
Required Skills
- User Support
- Ticketing
- Troubleshooting
- Hardware Support
- Software Support
- Networking
- Active Directory
- AV Systems
- Microsoft Azure
- Microsoft 365
+9 more
About Nebius
nebius.comNebius is a cloud platform for AI explorers that provides GPU‑accelerated infrastructure to build, tune, and run machine learning models and applications. It offers access to top‑tier NVIDIA GPUs and tooling designed to maximize efficiency and performance for training, fine‑tuning, and inference. Nebius focuses on simplifying ML workflows so researchers, developers, and teams can iterate faster without managing hardware.
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