SolvereOne
Solvere One is seeking a Tier 2 Help Desk Technician to provide escalated technical support for end-users via phone and email. The role involves diagnosing and resolving incidents related to PC hardware, software, networks, and third-party applications while documenting all interactions in the PSA platform. Candidates will support corporate partners in a fast-paced environment, coordinating with Tier 1 technicians and escalating complex issues to Tier 3.
Headquarters
Sterling, Virginia, United States
Company Size
51-200 employees
Founded
2008
SolvereOne is a Northern Virginia–based managed IT services firm that delivers network security, cloud services, data backup, outsourcing, and IT consulting to local businesses. Acting as an outsourced IT department or strategic advisor, they provide proactive monitoring, managed infrastructure, cloud migrations, disaster recovery, and responsive helpdesk support. SolvereOne focuses on tailored solutions for small and mid-sized organizations to reduce downtime, strengthen security posture, and simplify vendor and technology management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SolvereOne.
14% above the average for this role
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