Help Desk Technician (Tier 2)

Nakupuna Companies is seeking a temporary Help Desk Technician (Tier 2) to provide advanced technical support to personnel at the U.S. Army Combat Capabilities Development Command (DEVCOM) G6 in Pittsburgh, Pennsylvania. This role involves resolving complex hardware, software, network, and system issues escalated from Tier 1 support, ensuring the reliable operation of DEVCOM information systems within a Department of Defense environment. The position requires strong troubleshooting expertise, technical leadership, and customer service skills to maintain cybersecurity posture and support mission-critical operations.