General Dynamics Information Technology
The Help Desk Technician provides Tier 1 and Tier 2 technical support for hardware, software, and access issues, manages help desk tickets, and administers SharePoint sites and user accounts. The role supports an internet‑based program in Tampa, FL, collaborating with developers, data engineers, and cybersecurity teams to maintain and enhance information management platforms.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
98% above the average for this role
General Dynamics wants to turn competitors into teammates
Dec 8, 2025