ICL
The Help Desk Technician provides tier 1 and 2 IT support to staff across New York City locations via phone, online, and in-person visits. Responsibilities include troubleshooting hardware and software, managing Active Directory tasks, maintaining asset records, and delivering excellent customer service while participating in an on-call rotation.
ICL utilizes a trauma-informed approach to care and delivers mental health, housing, and social support services in New York City.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ICL.
ICL didn’t post a salary, so this is our estimate from similar listings.
13% below the average for this role