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Help Desk Technician at Mapei - ApplyBlast

Help Desk Technician

Mapei

3 months ago

Deerfield Beach, Florida, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Help Desk Technician at MAPEI Corporation provides first-line IT support, handling help requests via phone and email, troubleshooting hardware and software issues, and performing installations and maintenance. The role ensures smooth IT operations across the organization through effective problem resolution and user communication.

Responsibilities

Respond to help requests via phone and email
Troubleshoot hardware and software issues and perform installations and upgrades
Maintain help desk records and create FAQs