MELE Associates
MELE Associates, Inc. is seeking a motivated, customer-focused Help Desk Technician to provide technical support and troubleshooting services to on-site and remote personnel. Serving as the primary point of contact via phone, email, and instant messaging, the role delivers responsive Tier I/II support and resolves technical issues within established service level agreements. The position requires upholding high customer service standards while managing the full lifecycle of support tickets and providing priority assistance to executive personnel.
Headquarters
Rockville, Maryland, United States
MELE Associates, Inc. is a government contracting firm that has been delivering technical, engineering, and programmatic support services to U.S. federal, state, and local governments, international agencies, and commercial customers since 1993. The company offers expertise across a range of disciplines including national security and intelligence, cybersecurity and IT, CBRNE defense, facility management and engineering, law enforcement and emergency management training, and technical and program management support. MELE is best known for leading the MELEMAX Contractor Teaming Arrangement, providing exceptional service to the National Nuclear Security Administration for nearly 20 years.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MELE Associates.