Help Desk Technician

The Help Desk Technician serves as the front line of the technical support department, responsible for triaging and troubleshooting technical support incidents and user change requests across the organization. This role ensures that deployed technologies benefit DESC employees by providing remote and in-person technical support for various systems and devices. The position involves on-site support at locations across King County, managing IT hardware inventory, and collaborating with the larger IT department on technology projects.