Help Desk Technician

This in-person Help Desk Technician role provides first-line IT support for employees across onsite, remote, and enterprise channels, resolving issues with hardware, software, and user access. The position involves managing user accounts, configuring devices, supporting conference room technology, and escalating complex incidents to specialized IT teams. The role requires strong troubleshooting skills, clear communication, and a customer-focused approach to ensure reliable support across the organization.