Mainstay Technologies
The Help Desk Tier II Technician is a mid-level technical role responsible for resolving complex end-user and system issues, supporting the client base, and serving as a key escalation point for Tier I support. This position focuses on deeper technical troubleshooting, ownership of client environments, and delivering high-quality support across a wide range of technologies. The role operates with a higher level of autonomy to ensure efficient issue resolution while maintaining strong communication with clients and internal teams.
Headquarters
Manchester, New Hampshire, United States
Company Size
51-200 employees
Founded
2004
At Mainstay Technologies, we provide outsourced IT and information security services to New Hampshire, Massachusetts, and Greater Boston.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mainstay Technologies.
Mainstay Technologies didn’t post a salary, so this is our estimate from similar listings.