Potter Anderson
The Helpdesk Analyst provides first-line technical support to end users, handling incoming requests via phone and email, documenting tickets, and resolving hardware, software, and network issues. The role includes after-hours on‑call support, audio‑visual assistance, and contributing to knowledge base and process improvements.
Potter Anderson is go-to counsel for sophisticated clients with important and often make-or-break legal matters in the state of Delaware. As the state’s oldest law firm, we know the laws and the legal landscape in Delaware like no other.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Potter Anderson didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role