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© All Rights Reserved. ApplyBlast.com
Hackett
The Helpdesk Associate provides first-level technical support to end users, handling helpdesk tickets and troubleshooting issues related to Windows 11, software applications, and VPN connectivity. The role involves managing user accounts, configuring Microsoft Office applications, and maintaining accurate documentation within the ITSM tool. This position requires strong communication skills and a commitment to delivering high-quality customer service.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hackett.
Hackett didn’t post a salary, so this is our estimate from similar listings.