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Helpdesk/ Desktop Support Specialist at GOVX - ApplyBlast

Helpdesk/ Desktop Support Specialist

GOVX

9 days ago

2.6 on Glassdoor

La Vergne, Tennessee, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Helpdesk/Desktop Support Specialist provides responsive, hands-on technical support for warehouse associates, fulfillment operations, and office users at the GOVX Fulfillment Center. This on-site role ensures the reliability and security of workstations, scanners, printers, and endpoint tools while troubleshooting hardware, software, and connectivity issues. The position requires clear communication, disciplined troubleshooting, and the ability to prioritize urgent support needs in a fast-moving warehouse environment.

Responsibilities

Provide on-site and remote technical support for warehouse technology and endpoints
Triage, document, and resolve helpdesk tickets and urgent warehouse-floor issues
Configure, deploy, and maintain workstations, printers, scanners, and peripherals

Skills

About GOVX

govx.com

Headquarters

San Diego, California, United States

Company Size

51-200 employees

Founded

2011

View Profile

GOVX is the largest exclusive e-commerce platform dedicated to providing military and government personnel with discounts of up to 50% on over 1000 brands spanning lifestyle and tactical goods. It offers a wide selection of products tailored specifically for those who serve or have served in the military, ensuring they can access high-quality items at discounted rates. Membership is free for life, enabling users to shop and save on a variety of current season products from top brands. GOVX is committed to honoring and supporting the military community through exclusive deals and promotions.