8a7883d075953d3a0175b489bce708b8
The Helpdesk Manager provides phone and deskside support for The Philadelphia Orchestra, The Kimmel Center, and Ticket Philadelphia, while mentoring the Helpdesk Technician and leading general technical direction. This role serves as the primary support contact for VIP and executive users, managing helpdesk tickets, network infrastructure, and mobile device administration. The position also involves coordinating office moves, maintaining on-call rotations, and ensuring timely resolution of technical issues.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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8a7883d075953d3a0175b489bce708b8 didn’t post a salary, so this is our estimate from similar listings.