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© All Rights Reserved. ApplyBlast.com
4171430P
The Helpdesk Senior Associate - ITIL role provides L2 technical guidance for identifying, prioritizing, and resolving reported problems via phone, email, and chat. This position acts as a liaison between customers and client infrastructure departments, requiring strong troubleshooting skills for MS Windows, PC hardware, and COTS applications. The associate must adhere to ITIL best practices for incident and request management while delivering 24x7 rotational shift support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 4171430P.
4171430P didn’t post a salary, so this is our estimate from similar listings.
23% below the average for this role
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