Helpdesk Specialist
Agile Defense(5 days ago)
About this role
A Helpdesk Specialist at Agile Defense provides secure and reliable IT support for a federal organization, assisting a large user base with network, hardware, and software issues. The role involves maintaining and troubleshooting diverse communication and information systems, often supporting classified networks, and collaborating with various technical teams.
Required Skills
- Windows 11
- Network Support
- Troubleshooting
- ITIL
- Mobile Device Management
- JWICS
- Remedy
- Networking
- Helpdesk Support
- Security+CE
About Agile Defense
agiledefense.comAgile Defense is a mission-focused technology and defense company that develops advanced, tailored capabilities for critical national security and civilian missions. The firm emphasizes rapid, agile delivery of software and systems engineering solutions—leveraging cloud, cyber, data, and AI approaches—to accelerate mission outcomes. It partners with government and agency customers to solve complex operational problems through continuous innovation and close operational integration. Branded "Always Evolving," Agile Defense positions itself as a responsive, technology-driven partner for scalable, secure solutions.
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