ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Helpdesk Support III at Agile Defense - ApplyBlast

Helpdesk Support III

Agile Defense

6 days ago

4.2 on Glassdoor

Quantico, Virginia, United States

Onsite

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Helpdesk Support III role provides on-site desktop and network support for approximately 1,200 users across three buildings in Quantico, VA, operating on an 8x5x52 schedule. The position involves resolving technical issues for workstations, software, and network equipment while supporting up to 100 global users of the JWICS system. The role requires implementing incident management processes aligned with ITIL v4 standards and collaborating with various technical teams to restore service and resolve core issues.

Responsibilities

Provide Tier II support for desktop, server, and network issues
Monitor and resolve technical problems for workstations and software
Support global users of the JWICS system and mobile devices

Skills

Qualifications

DoD 8570 Level II certificationTop Secret security clearance

About Agile Defense

agiledefense.com

Headquarters

Mclean, Virginia, United States

Company Size

1001-5000 employees

Founded

1998

View Profile

Agile Defense is a mission-focused technology and defense company that develops advanced, tailored capabilities for critical national security and civilian missions. The firm emphasizes rapid, agile delivery of software and systems engineering solutions—leveraging cloud, cyber, data, and AI approaches—to accelerate mission outcomes. It partners with government and agency customers to solve complex operational problems through continuous innovation and close operational integration. Branded "Always Evolving," Agile Defense positions itself as a responsive, technology-driven partner for scalable, secure solutions.