ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Helpdesk Support Specialist I at Agile Defense - ApplyBlast

Helpdesk Support Specialist I

Agile Defense

2 months ago

4.2 on Glassdoor

Huntsville, Alabama, United States

Onsite

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Helpdesk Support Specialist I provides first‑line technical assistance to end‑users, troubleshooting hardware and software issues, installing and configuring equipment, and creating training materials. The role operates under direct supervision, handling inquiries via phone and email, and collaborates on knowledge‑base documentation while maintaining system performance and security.

Responsibilities

Provide end‑user support for hardware and software issues
Create and maintain documentation and knowledge‑base articles
Install, configure, and troubleshoot IT equipment and applications

Skills

Qualifications

Associate Degree in Computer ScienceDoD IAT Level II certification (e.g., CompTIA Security+ ce, CCNA Security, CySA+, GSEC, SSCP)Active Secret clearance

About Agile Defense

agiledefense.com

Headquarters

Mclean, Virginia, United States

Company Size

1001-5000 employees

Founded

1998

View Profile

Agile Defense is a mission-focused technology and defense company that develops advanced, tailored capabilities for critical national security and civilian missions. The firm emphasizes rapid, agile delivery of software and systems engineering solutions—leveraging cloud, cyber, data, and AI approaches—to accelerate mission outcomes. It partners with government and agency customers to solve complex operational problems through continuous innovation and close operational integration. Branded "Always Evolving," Agile Defense positions itself as a responsive, technology-driven partner for scalable, secure solutions.