Terex Corporation
The Helpdesk Team Lead provides technical support to Terex Dealers and Field Service teams via the Online Helpdesk and Call Centre System, ensuring swift resolution of technical issues. The role involves tracking dealer issues until resolution, generating technical reports, and collaborating with internal groups such as Marketing, Sales, and Engineering. Additionally, the position requires identifying dealer learning needs and promoting product enhancements or cost reductions based on technical issue analysis.
Headquarters
Norwalk, Connecticut, United States
Company Size
5001-10000 employees
Founded
1933
Global manufacturer of lifting and material processing products and services delivering lifecycle solutions that maximize customer return on investment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Terex Corporation.
Terex Corporation didn’t post a salary, so this is our estimate from similar listings.
44% below the average for this role
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