Cricut
The Helpdesk Technician I at Cricut serves as the first point of contact for employees experiencing technical issues, providing support for hardware, software, operating systems, mobile devices, network connectivity, and enterprise applications across Windows and macOS environments. The role involves diagnosing and resolving issues, managing support tickets, and delivering excellent customer service while maintaining documentation and adhering to security policies.
Headquarters
South Jordan, Utah, United States
Company Size
501-1000 employees
Founded
1969
Cricut is a consumer hardware and software company that makes smart cutting machines, tools, and a wide range of materials for crafting, DIY, and small‑business projects. It offers an integrated design app (Design Space) and a subscription service, Cricut Access, which provides unlimited use of a growing library of images, fonts, and projects plus member discounts. Cricut’s ecosystem — machines, blades, mats, materials, and software — is built to simplify cutting, writing, and drawing on vinyl, paper, fabric, and other substrates. Hobbyists, makers, and small businesses choose Cricut for its ease of use, extensive materials library, and strong project/community support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cricut.
Cricut didn’t post a salary, so this is our estimate from similar listings.
17% below the average for this role