High Touch Implementation Specialist - Americas

Ashby(3 months ago)

RemoteFull TimeSenior$120,000 - $140,000Customer Success

About this role

Ashby is hiring a High Touch Implementation Specialist to manage end-to-end SaaS system implementations for mid-market and small enterprise customers. The role involves coordinating multiple projects, working closely with clients to ensure successful onboarding, and collaborating with internal teams to optimize customer value and experience.

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Required Skills

Project Management
Customer Success
SaaS
Change Management
Analytics
Relational Data
Communication
Problem Solving
Process Improvement
Cross-functional Collaboration

About Ashby

www.ashbyhq.com

Ashby is an all-in-one recruiting platform designed to streamline the entire hiring process for ambitious teams from startups to enterprises. Combining an Applicant Tracking System (ATS), Customer Relationship Management (CRM), scheduling tools, and analytics, Ashby simplifies recruiting while incorporating advanced AI functionalities. The platform focuses on enhancing candidate experience, automating workflows, and providing real-time insights, enabling organizations to make data-driven hiring decisions efficiently. With a commitment to innovation and user-friendly design, Ashby empowers teams to excel in their hiring efforts.

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