Hippo Pockets - Store Lead

The Store Lead at Hippo Pockets oversees store operations, manages hourly staff, ensures quality food and service standards, and maintains a positive environment for guests and employees. Reporting to District Management, this role involves scheduling, labor cost management, inventory control, and serving as a liaison between front-of-house and back-of-house teams. The position requires strong leadership skills to train staff, handle customer complaints, and execute daily tasks while adhering to company safety and sanitation protocols.