Home-Based Customer Service Representative
DCX PH(1 month ago)
About this role
A Home-Based Customer Service Representative supporting a U.S.-based client in the promotional apparel industry. This phone-heavy, full-time role serves as the company voice, handling customer inquiries about orders, products, pricing, shipping, and returns while ensuring responsiveness and accuracy. The position is remote with overnight/US hours and supports high call volumes and SLA targets.
Required Skills
- Phone Communication
- Customer Service
- Order Management
- SAP
- Freshdesk
- Email Communication
- Excel
- Troubleshooting
- Multitasking
- SLA Management
+1 more
Qualifications
- Bachelor's Degree
About DCX PH
delegatecx.comGrowth Made Achievable. Hiring Made Easy! At DCX, we help ambitious US businesses grow more easily. Talk to us about hiring your next team member!
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