DCX
The Home-Based Customer Service Specialist resolves client inquiries and service issues while delivering exceptional satisfaction across multiple channels. Acting as the voice of the company, the role involves managing escalations, maintaining accurate records in CRM tools, and meeting key performance metrics. This position requires collaborating with internal teams to support operational excellence and continuously improve the customer experience.
Headquarters
Philippines, Autonomous Region In Muslim Mindanao, Philippines
Company Size
201-500 employees
Founded
2020
Growth Made Achievable. Hiring Made Easy! At DCX, we help ambitious US businesses grow more easily. Talk to us about hiring your next team member!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for DCX.