DCX PH Inc.
A Home-Based Customer Support Specialist at a U.S.-based automotive software company handles inbound support requests from auto repair shop customers via email, phone, and text. The role involves guiding users on product features, performing basic in-browser troubleshooting, and escalating bugs to the development team while delivering reliable customer service. This position requires strong communication skills and the ability to work independently on a weekend and morning-focused schedule.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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