Homeowner Services Officer

The Homeowner Services Officer at The Guinness Partnership manages a portfolio of leasehold, shared ownership, and freehold properties, delivering a professional and customer-focused service. The role involves handling key homeowner services such as Section 20 consultations, lease enforcement, fire risk assessment follow-ups, and alteration applications. The position requires acting as a subject matter expert on leasehold management, providing guidance on lease interpretation, homeowner rights, and service charge provisions.