Homeowners Assistance Counselor
Fifth Third Bank(1 month ago)
About this role
The Homeowner's Assistance Department Counselor at Fifth Third Bank works under moderate supervision to contact and assist consumer and mortgage loan customers who are in default, guiding them toward appropriate workout alternatives. The role focuses on minimizing losses on delinquent loans while ensuring compliance with investor, company, federal and insurer guidelines and collaborating with internal and external stakeholders.
Required Skills
- Collections
- Loss Mitigation
- Negotiation
- Customer Service
- Skip Tracing
- Mortgage Knowledge
- Risk Management
- Communication
- Microsoft Excel
- Documentation
Qualifications
- High School Diploma or Equivalent
About Fifth Third Bank
53.comFifth Third Bank has all the personal banking solutions to suit your needs. Learn about the features and benefits of our personal bank account today!
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