Homeowners Assistance Counselor
Fifth Third Bank(30 days ago)
About this role
A Homeowners Assistance Department Counselor at Fifth Third Bank contacts and assists mortgage and consumer loan customers who are in default, guiding them toward appropriate workout alternatives while complying with investor, company, federal and insurer guidelines. The role focuses on minimizing losses on delinquent loans by engaging borrowers and relevant parties to resolve delinquencies and ensure regulatory and policy compliance.
Required Skills
- Collections
- Loss Mitigation
- Customer Service
- Negotiation
- Skip Tracing
- Mortgage Servicing
- Foreclosure
- Risk Management
- Microsoft Excel
- Analytical Skills
+1 more
Qualifications
- High School Diploma or Equivalent
About Fifth Third Bank
53.comFifth Third Bank has all the personal banking solutions to suit your needs. Learn about the features and benefits of our personal bank account today!
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