Homeowners Assistance Counselor.
Fifth Third Bank(7 days ago)
About this role
A Homeowner's Assistance Counselor at Fifth Third Bank is responsible for engaging with delinquent mortgage customers to provide guidance and explore workout solutions to resolve default issues. The role involves assessing customer situations, negotiating loss mitigation options, and ensuring compliance with relevant guidelines. It aims to minimize loan losses while supporting customer retention efforts.
Required Skills
- Customer Service
- Negotiation
- Mortgage
- Loss Mitigation
- Financial Analysis
- Collections
- Financial Counseling
- Foreclosure
- Credit Reports
- Microsoft Excel
About Fifth Third Bank
53.comFifth Third Bank has all the personal banking solutions to suit your needs. Learn about the features and benefits of our personal bank account today!
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