Hospitality Customer Service – Hotel Reservations (Remote)
Destination Knot(1 month ago)
About this role
Hospitality Customer Service Representatives at Destination Knot support clients with selecting, booking, and managing hotel reservations in a fully remote environment. The role focuses on delivering seamless, stress-free travel planning experiences while maintaining accurate records and clear communication. Team members work independently yet collaboratively, staying informed about hotel options and travel trends. Comprehensive training and tools are provided along with opportunities for professional growth and travel perks.
Required Skills
- Customer Communication
- Client Needs Assessment
- Hotel Reservations
- Record Keeping
- Professional Correspondence
- Team Collaboration
- Time Management
- Multitasking
- Computer Proficiency
- Industry Research
About Destination Knot
destinationknot.coThe site currently redirects to a landing page and contains no public content to extract, but the setup resembles a lean SaaS or digital-product company. They likely offer a web-based platform (for example: analytics, marketing automation, team productivity, or payments) built for fast onboarding and self-service signup. The go-to-market appears conversion-focused, relying on a single landing experience to communicate value, capture leads, and schedule demos. Target customers are probably SMBs and startups seeking easy implementation and measurable ROI.
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