Hospitality Operations Manager

The Hospitality Operations Manager serves as the Ambassador for Yale Hospitality, overseeing front-of-house operations for residential dining and supporting assigned units within a zone of dining halls. This role ensures exceptional food quality, service standards, and sanitation while supervising a team of unionized staff and accomplished chefs. The position is responsible for developing service policies, conducting training, and managing large-scale catering events to enhance the dining experience for students, faculty, and staff.