Hotel Guest Service Representative
bmihospitality
About this role
A Guest Service Representative at the Holiday Inn Seattle Downtown – Lake Union handles guest check-ins, answers inquiries, and manages front desk operations to ensure guest satisfaction. The role involves maintaining customer relations, handling financial transactions, and supporting hotel operations with a friendly and professional demeanor.
Skills
About bmihospitality
bmihospitality.comBMI Hospitality is a hospitality company that develops, owns, and operates a portfolio of hotels and related brands. It provides end-to-end management services, from brand development and pre-opening support to daily operations, revenue management, and guest experience optimization. The group emphasizes locally rooted, guest-centric experiences, sustainable practices, and technology-enabled operations to drive performance. BMI Hospitality partners with property owners and investors to deliver consistent brand standards and strong returns across its markets.
About bmihospitality
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for bmihospitality.
Salary
$22k – $26k
per year
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