Hotel Lobby Ambassador
San Manuel Casino(1 month ago)
About this role
The Lobby Ambassador is a guest-facing representative of the hotel who embodies the property’s service standards and enhances overall guest satisfaction. Reporting to the Manager Hotel Front Desk, the role focuses on creating positive impressions and fostering professional guest relationships while supporting the hotel’s brand and values.
Required Skills
- Guest Engagement
- Customer Service
- Communication
- Problem Solving
- Local Knowledge
- Multi-Tasking
- Organization
- Safety Compliance
Qualifications
- High School Diploma or Equivalent
- Gaming License (If Required)
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