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Hotel Manager at Mandarin Oriental Hotel Group - ApplyBlast

Hotel Manager

Mandarin Oriental Hotel Group

1 month ago

3.2 on Glassdoor

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Onsite

Full Time

Manager

0 applicants

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About this role

The Hotel Manager at Mandarin Oriental, Kuala Lumpur deputizes for the General Manager and oversees the effective day-to-day operations of the hotel. This leadership role focuses on ensuring exceptional guest experiences, colleague engagement, operational efficiency, and profitability. The position requires strong operational knowledge across key hotel functions and proven experience in managing financial performance.

Responsibilities

Deputize for General Manager and oversee day-to-day hotel operations
Investigate guest complaints and manage guest correspondence
Lead operational teams to ensure exceptional guest experiences and profitability