hotel restaurant reservations coordinator

As a Reservations Agent at The Global Ambassador, a Forbes Five-Star hotel in Phoenix, you will be the first point of contact for guests, managing both room and dining reservations to shape their initial impression. The role demands a highly polished communicator capable of handling diverse inquiries across multiple platforms while maintaining strict adherence to luxury service standards. You will work closely with Front Office, Concierge, and Restaurant teams to seamlessly execute guest requests and maximize revenue opportunities through personalized recommendations and strategic upselling.