Boston Medical Center
The Hotline Operator serves as the frontline point of contact for SafeSpot, a 24/7 service providing critical support and resources to individuals at risk of overdose. This role involves managing incoming calls, engaging callers using a harm reduction framework, and connecting them with local treatment and support services. The position requires excellent communication skills, a calm demeanor, and a dedication to saving lives through prompt and compassionate actions.
Headquarters
Boston, Massachusetts, United States
Company Size
5001-10000 employees
Boston Medical Center (BMC) is a nonprofit academic medical center and safety-net hospital in Boston that provides award‑winning clinical care to patients across the region. Affiliated with Boston University’s medical school, BMC offers a full range of inpatient, outpatient, specialty, and emergency services—including trauma care, maternal‑child health, primary care, and behavioral health. Guided by a mission to provide exceptional care for all, the hospital emphasizes health equity, serves diverse and underserved communities, and advances research, education, and community health programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Boston Medical Center.
13% below the average for this role
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