Housekeeping Inspector (Quality Control)

The Housekeeping Inspector (Quality Control) is responsible for ensuring the resort meets the highest levels of cleanliness, service, and guest satisfaction by conducting detailed inspections of guest rooms, public areas, and back-of-house spaces. This role involves collaborating with multiple departments to resolve service issues, uphold quality standards, and directly influence the guest experience. The specialist will document inspection results, deliver actionable reports to leadership, and track guest satisfaction metrics to drive continuous improvement.