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Housekeeping Supervisor at Loews Hotels - ApplyBlast

Housekeeping Supervisor

Loews Hotels

4 months ago

3.8 on Glassdoor

Kansas City, MO

Onsite

Full Time

Senior

0 applicants

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About this role

Administer and supervise housekeeping operations at Loews Kansas City Hotel to ensure high cleanliness standards, optimal operational efficiency, and exceptional guest satisfaction. The role involves managing staff schedules, inspecting guest rooms and public areas, training team members on procedures and safety, and collaborating with other departments to address maintenance and readiness issues.

Responsibilities

Supervise housekeeping staff to ensure adherence to cleanliness and safety standards.
Inspect guest rooms and public areas to maintain optimal operational efficiency.
Assign daily tasks and monitor team performance for quality and speed.
Train and coach staff on departmental procedures and guest service skills.
Handle guest complaints professionally to ensure rapid resolution and satisfaction.