Hewlett Packard Enterprise

HPE Networking Critical Account Manager

Hewlett Packard Enterprise(1 month ago)

RemoteFull TimeSenior$92,600 - $213,500Services
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About this role

The Critical Account Manager at HPE Networking is responsible for leading technical and business collaboration for the company’s most critical customers, ensuring customer satisfaction and business continuity. The role serves as the primary HPE Networking point of contact for critical issue resolution and partners closely with Sales, Engineering, and Services. The position involves assembling and coordinating cross-functional teams (R&D, Product Management, Field, partners) to drive permanent issue resolution and preserve future business.

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Required Skills

  • Customer Satisfaction
  • Escalation Management
  • Project Management
  • Networking Protocols
  • Technical Communication
  • Cross-Functional Collaboration
  • Issue Resolution
  • Relationship Building
  • Negotiation
  • Critical Thinking

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Hewlett Packard Enterprise

About Hewlett Packard Enterprise

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Discover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.

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