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HPE Technical Support Engineer I at Hewlett Packard Enterprise - ApplyBlast

HPE Technical Support Engineer I

Hewlett Packard Enterprise

12 days ago

4.8 on Glassdoor

Andover, Massachusetts, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The HPE Technical Support Engineer I provides technical support to enterprise customers and partners for HPE's application protection and disaster recovery solutions. This hybrid role involves investigating and resolving customer issues, communicating progress, and collaborating with internal teams to deliver timely resolutions. The position requires troubleshooting technical problems, managing case workloads, and documenting findings to support ongoing customer success.

Responsibilities

Provide technical support and investigate customer issues for HPE solutions
Troubleshoot technical problems through log analysis and structured problem-solving
Collaborate with internal teams to resolve complex technical issues and document resolutions

Skills

Qualifications

Bachelor's degree in Computer Science or Information SystemsMaster's degree in Computer Science or Information Systems

About Hewlett Packard Enterprise

hpe.com

Headquarters

The Woodlands, Texas, United States

Company Size

10001+ employees

Founded

1939

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