HR Associate

About this role

Responsibilities

• Manage and resolve employee queries within defined SLAs, ensuring a seamless employee experience.
• Create and maintain employee data changes, offboarding processes, and Benefits administration through Tier 2 Workday transactions.
• Partner with technical teams to identify improvement opportunities and support system enhancements for Workday and related HR tools.
• Act as a key point of contact for cross-functional stakeholders, providing process expertise, solutions, and issue resolution support.
• Drive continuous improvement initiatives to enhance service delivery, stakeholder experience, and operational efficiency.