HR Records Lead

The HR Records Lead supervises daily operations for HR Records, Custodian of Records, and Unemployment teams, ensuring compliance, operational efficiency, and high-quality service delivery across U.S. and Canadian HR records operations. This role involves managing day-to-day responsibilities, establishing team goals, and partnering with various departments to ensure consistent customer support and regulatory compliance. The position requires functional knowledge of employment personnel file management, I-9 and E-Verify compliance, records auditing, subpoena fulfillment, and unemployment claims processing.