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HR Service Delivery Manager at Accenture - ApplyBlast

HR Service Delivery Manager

Accenture

4 months ago

3.9 on Glassdoor

Ahmedabad, India

Onsite

Full Time

Senior

0 applicants

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About this role

An HR Service Delivery Manager at Accenture leads the Workforce Data Administration (WFDA) delivery team within the Hire to Retire managed services engagement. This role ensures end-to-end accountability for service delivery quality, SLA adherence, and team performance while serving as the primary interface for Client HR Service Delivery and COE stakeholders. The manager drives process governance, data integrity, and continuous improvement initiatives to support comprehensive human resources service delivery.

Responsibilities

Lead and manage the WFDA delivery team ensuring operational excellence
Serve as the primary Accenture point of contact for HR Service Delivery
Monitor and own SLA/CSL compliance and drive corrective action plans
Drive process governance and data integrity within Workday HCM
Ensure operational readiness for cyclic events like annual reorgs

Skills

Qualifications

Any GraduationLean / Six Sigma Yellow Belt

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.