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HR Services Operations Team Leader at DS Smith - ApplyBlast

HR Services Operations Team Leader

DS Smith

1 month ago

3.5 on Glassdoor

Caerphilly, Wales, United Kingdom

Hybrid

Full Time

Manager

0 applicants

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About this role

The HR Services Operations Team Leader oversees the HR Operations team within the Shared Service Centre, ensuring the seamless delivery of HR administration and employee lifecycle services. This role focuses on driving service excellence, leading a high-performing team, and continuously improving HR processes to enhance the employee experience. The position involves managing team performance, resolving escalated queries, and maintaining compliance with employment legislation and data security standards.

Responsibilities

Lead and develop the HR Operations team to ensure service delivery targets are met
Oversee accurate and timely delivery of employee lifecycle activities and HR administration
Drive continuous improvement initiatives and support automation and digital HR projects

Skills

Qualifications

CIPD Level 3CIPD Level 5

About DS Smith

dssmith.com

Headquarters

London, England, United Kingdom

Company Size

10001+ employees

Founded

1940

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DS Smith is an international packaging company, offering sustainable, plastic-free packaging, integrated recycling services, and sustainable paper products.