HR Shared Services Assistant (HR Contact Centre)
NATIONAL(13 days ago)
About this role
This role involves providing HR support services and resolving employee enquiries within a university's HR Shared Services Contact Centre. It is a full-time, fixed-term position until September 2026, based at Macquarie University, focusing on customer service, transactional support, and data accuracy.
Required Skills
- Customer Service
- HR Support
- Data Entry
- Communication
- Organizational Skills
- HRIS
- HR Policies
- Stakeholder Management
- Telephone Support
- Record Keeping
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
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