HR Specialist I

The HR Specialist I serves as a primary front-line resource for associates by delivering responsive HR support across walk-up, phone, chat, and email channels. This role performs routine HR system transactions, monitors workflows in systems such as SuccessFactors, Kronos, and Microsoft Dynamics, and ensures the accurate and timely processing of HR actions. The HR Specialist I resolves Level 1 cases, provides technical assistance, and applies foundational HR policy knowledge to address a wide range of associate inquiries. The role supports HR programs and cyclical processes, maintains reporting and records, and contributes to a positive associate experience by ensuring consistent, high-quality service across all HR processes.