HR Systems and Processes Support

This position provides process and transactional support for HR systems and processes, serving as the first point of contact for users through case management, chat, and phone support. The role involves managing high-volume walk-up support, resolving first-level support requests, and handling tasks such as updating employee personal information and assisting with leave of absence navigation. The position requires monitoring HR inboxes and collaborating with the People Operations team to meet service level agreements.